At WholesaleEarCandles.com, we strive to deliver your orders promptly and securely, ensuring your satisfaction. This shipping policy outlines the terms and conditions for shipping our ear candle products within the USA and to international destinations.
Shipping Destinations
We offer shipping to:
- Domestic: All states and territories within the United States.
- International: Worldwide shipping to most countries. (Please note that certain restrictions may apply depending on the destination country’s regulations regarding ear candles.)
Processing Time
- Order Processing: Orders are typically processed within 1–2 business days after payment is confirmed.
- Custom Orders or Bulk Purchases: Larger orders may require additional processing time. Customers will be notified of any delays.
Shipping Methods and Delivery Times
- Domestic Shipping (USA):
- Standard Shipping: 3–5 business days.
- International Shipping:
- Economy International: 7–21 business days.
Delivery times are estimates and may vary due to customs clearance, holidays, or unforeseen delays.
Shipping Costs
- FREE SHIPPING is offered on all orders, both domestic and international.
- For expedited shipping options, additional charges may apply, and these will be displayed at checkout.
Customs, Duties, and Taxes (International Orders)
- International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the product price or shipping cost.
- Please check your local regulations regarding the import of ear candle products.
Order Tracking
- All orders are shipped with a tracking number, which will be emailed to you once the order is dispatched.
- You can track your shipment via the provided link or courier’s website.
Damaged, Lost, or Delayed Shipments
- Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damaged items and packaging.
- Lost Shipments: If your package is lost during transit, contact us, and we will work with the shipping provider to resolve the issue.
- Delayed Shipments: Shipping times are estimates and not guarantees. We are not responsible for delays caused by the carrier, weather, or customs processes.
Returns and Exchanges
Please refer to our Return Policy for information on returns, exchanges, or refunds.
Contact Us
For any shipping-related inquiries, please contact our support team:
- Email: [email protected]
We appreciate your trust in WholesaleEarCandles.com and are committed to delivering the best service possible. Thank you for shopping with us!